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Category: Commentary

10 Hidden Costs of EHR Software

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EHR TCO – Prepare Yourself for 3x or 4x Sticker Price

This writer provides an excellent overview on EHR hidden costs when selecting a new or replacement system. He lists 10 surprise areas, but I would mainly emphasize items 2, 5 and 9:

Workflow redesign

For me, this is easily the most time consuming aspect, for two reasons;

1. You are performing new and different procedures with more detailed steps. I recommend a full process engineering round. Inevitably, this comes off as “you’re doing something wrong” to the doctor. Doctors don’t like that.

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Android L and Material Design

Finally! A UI principal design that makes sense!

For years we’ve had to deal with very unnatural UI concepts like hierarchical menus that inherently drop as you try and navigate that tiny little channel between main and sub menu. Or have had to endure trendy but ultimately flawed concepts that don’t exist in 3d reality.

One of the best user interface educational experiences I had in the software world was at Action Point, while working with a consultancy called Human Factors International.

We had enlisted them to help us design client-side JavaScript widgets to distribute validation processing to browser. It was a revolutionary idea that would minimize extensive server round trips using CGI  (we were among the early technology many companies to provide this )

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